Effective October 9, 2026
Terms & Conditions
Welcome to Shoreline Shears & Edge LLC. These terms govern our professional shear sharpening services for hairstylists, barbers, and pet groomers, as well as detachable A5 clipper blade sharpening. By using our local or nationwide mail-in services, you agree to the conditions outlined below.
Services & Tool Inspection
Shoreline Shears & Edge LLC specializes in the precision sharpening of professional salon, barber, and grooming shears, along with A5 detachable clipper blades. Every tool received is subjected to a rigorous inspection process upon arrival. We reserve the right to perform minor adjustments at our professional discretion to optimize tool performance. Should a tool be deemed unserviceable or require significant repairs beyond standard sharpening, we will contact you to discuss options and obtain approval for any additional charges before proceeding.
Customer Responsibilities
Accurate information and secure packaging are essential for safe transit and successful service.
- Customers are responsible for providing accurate order information during checkout.
- Secure packaging is the customer's responsibility to prevent damage during shipment to SSE.
- Please refer to our Packing & FAQ page for authoritative instructions on how to package your tools safely.
PRICING & SHIPPING TERMS
Shear Sharpening
Tiered quantity discounts apply to professional shear maintenance:
1–3 Shears
$40 ea.
4–9 Shears
$35 ea.
10+ Shears
$30 ea.
Blade Sharpening
$15 per blade
Professional sharpening for A5 detachable clipper blades. Items count toward shipping thresholds but do not qualify for shear volume discounts.
Service Shipping
$14.95 Round-Trip Flat Rate
FREE on Orders $200+
Threshold is calculated based on the discounted sharpening subtotal before taxes. Valid for eligible U.S. orders.
14-Day Guarantee
SSE provides a 14-day workmanship guarantee on all sharpening services. If you experience any issues with your tools after they are returned, please notify us at sharpening@shorelineshears.com within 14 calendar days of receiving your sharpened tools. For eligible corrections, Shoreline Shears & Edge will provide a prepaid shipping label to cover the transit of the tools back to our facility and their subsequent return to you, as stated in our Packing & FAQ guide.
Policies
Cancellations & Refunds
Customers may request an order cancellation by contacting sharpening@shorelineshears.com as soon as possible. If sharpening services have not begun, the sharpening service charges are eligible for a refund. Any shipping label costs already incurred by Shoreline Shears & Edge that cannot be canceled, voided, or refunded may be deducted from the customer's refund, including on orders that originally qualified for free shipping. We will not deduct shipping costs that we have not actually incurred or that we can recover. If tools have already been shipped, any return shipping arrangements and applicable charges will be discussed with the customer. Once sharpening work has begun, cancellations and refunds are evaluated based on the work performed and applicable law. Workmanship concerns are handled separately under our 14-day sharpening guarantee.
Shipment Loss & Damage
Shoreline Shears & Edge provides prepaid shipping labels for eligible U.S. mail-in sharpening orders. Customers are responsible for securely packaging their tools according to our Packing & FAQ instructions and providing accurate shipment information. All shipments should be tracked. Standard carrier insurance may provide limited coverage for lost or damaged packages, subject to the carrier's terms, exclusions, and claims requirements. Customers shipping valuable tools are encouraged to contact SSE at sharpening@shorelineshears.com before sending their package to discuss additional shipping insurance, which may involve an additional charge. Additional coverage must be arranged and confirmed before the applicable shipping label is purchased. If a package is lost or damaged in transit, SSE will assist with the applicable carrier or insurance claim. Any compensation for carrier-related loss or damage will depend on the available coverage, claim outcome, and applicable law. SSE does not automatically guarantee replacement of tools lost or damaged by a shipping carrier. SSE takes reasonable care of tools while they are in our possession. Damage caused by SSE's own handling or workmanship will be addressed directly with the customer. Customers should promptly notify SSE of any shipping damage and retain the packaging and damaged items for possible carrier inspection.
Tool Inspection & Repairs
Every tool is rigorously inspected upon arrival. If a tool is found to be unserviceable or requires repairs beyond SSE's discretionary minor adjustments, we will contact you. Significant repairs or additional service charges will only proceed with explicit customer approval.
Effective Date: October 9, 2026