How to Pack Shears and Clipper Blades for Mail-In Sharpening
Follow these steps to ensure safe transit of your professional tools.
STEP 01
Close shears carefully. Protect the tips with rubber tubing or gently secure the blades using masking tape or painter's tape ONLY. Never apply strong adhesives directly to shears.
STEP 02
Individually wrap each shear or detachable A5 blade. Protect cutting edges and teeth, and prevent tools from contacting one another. Do not send complete clippers.
STEP 03
Use a sturdy cardboard box with enough cushioning to prevent movement. Do not use unpadded envelopes or mailers.
STEP 04
A note with your name and order number is recommended, not required. No printed confirmation is needed. Seal the box and attach your prepaid SSE shipping label.
Shipping & Mail-In Service
Do I have to print my order confirmation?
No. A small handwritten note with your name and order number is helpful but optional. No additional intake paperwork is required.
What is the free shipping threshold?
FREE round-trip shipping on sharpening-service orders of $200 OR MORE after applicable shear volume discounts and before tax. Orders below $200 pay $14.95 flat-rate round-trip shipping within the USA. Detachable A5 blades count toward the $200 threshold but not shear volume discounts.
Turnaround & Service Details
How long does sharpening take?
Standard turnaround is 1–3 BUSINESS DAYS from receipt of tools to return shipment, excluding shipping transit. We aim to begin sharpening the same day or next business day whenever possible.
Can I send shears and clipper blades together?
Yes. Both services may be included in the same order and package, provided each tool is protected individually.
Service Policies & Guarantee
What happens if my tools need repairs?
Minor adjustments may be included at SSE's discretion. If a tool requires significant repairs or work involving additional charges, we'll contact you for approval before proceeding.
What happens if a tool cannot be sharpened?
We'll identify the tool as unsharpenable and contact you. The tool will be returned without sharpening, and its sharpening charge will be refunded. Original shipping charges are nonrefundable. We will not add unexpected shipping charges because of the refund.
What is your 14-day workmanship guarantee?
We stand behind our sharpening work. If you experience a cutting issue caused by our sharpening service, contact us within 14 calendar days of receiving your tools. If SSE determines the issue resulted from our workmanship, we'll correct it at no charge and cover round-trip shipping for the correction. You do not need to return the tools within the 14-day reporting window. The guarantee excludes pre-existing unrelated damage, misuse, and normal wear.
What tools do you accept?
We sharpen professional salon, barber, and grooming shears, along with detachable A5 clipper blades. We do not accept complete clippers or unsupported blade systems.